Send emails
To automatically create an interaction in DevMan, simply Bcc a DevMan system email address when sending emails from your mail application.
Contacts that are recognised by means of the email address will be represented on the interaction as:
•The email recipients will show in the ‘With’
•You, the sender will show as the ‘By’
•Any people copied in (CC’d) will show in the ‘With’
•Any attachments will be included
•The interaction will be flagged as an email sent
If any email address is not recognised, you will be notified by email.
You can then add the person to DevMan and manually link them to the interaction in the 'With' field.
Forward emails
Important emails received from contacts can also be forwarded to DevMan to log the interaction.
From your email application select 'Forward', remove any signatures and send to your DevMan system email address.
•You, the recipient, will show as the 'With'
•The sender will show as the 'By'
•Any people copied in (CC’d) will show in the ‘With’
•Any attachments will be included
•The interaction will be flagged as an email received
If any email address is not recognised, you will be notified by email.
You can then add the person to DevMan and manually link them to the interaction in the 'By' or 'With' field.
Your system may need to be configured.
Please contact DevMan support to confirm the email setup for your organisation.
DevMan will check for emails every 30 minutes during the day.
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